Say goodbye to cards and coins - our Smart Start Laundry program is one of the first mobile payment options for student laundry!
Making a service request has never been easier: just download the CSC ServiceWorks service app and scan the barcode on your machine’s license plate.

Innovative Technology

With ASI / Mac-Gray Campus Laundry Solutions as your laundry service provider, you will never be forced to choose between hands-on service through PROactive walkthroughs and cutting-edge technology: we will give you both. We offer the latest innovations in payment options, service requests, online monitoring, and financial and service reporting.

Value-Added Features

At ASI / Mac-Gray, we believe in being the best at what we do: providing technology, new levels of efficiency, training, and student loyalty programs that meet the needs of our partner schools. That is why we work with experts who are the best at what they do to ensure that your resident laundry program is at the cutting edge of new technology. The following developments are just some of what we can offer:

 

LaundryView® and LaundryView® Mobile
LaundryView® allows you to monitor the status of washers and dryers in connected laundry rooms through a web browser or mobile phone. You can also request service and receive a text alert or email notification when machines are available or when your cycle is completed.

 

Smart Phone QR Code Service Reporting
QR Codes can be installed in the campus laundry rooms, allowing students with smart phones to connect to our service site instantly.

 

Service App
The CSC ServiceWorks Service Request app is available through Google Play or the iTunes store. It is a quick and simple method of reporting service.

 

WaveRider App
We have partnered with Heartland to offer the first fully mobile-phone-operated student-laundry program. This program allows students to purchase laundry services with their smart phones, eliminating the need for coins or separate laundry cards.

 

Pro Service Technicians
Our highly trained service technicians provide PROactive, Responsive, and Preventative service to make sure that all equipment is in excellent condition for your students’ use.

 

Included Plan
Students love the convenience of not having to worry about paying per load to do laundry. Revenue to the school is stable since laundry fees are controlled by the school and built in to the housing rate.

 

Change Point®
Change Point® is our exclusive, revolutionary laundry payment and monitoring system that offers payment flexibility and LaundryView® and incorporates patented technology with features to ensure 100% revenue accountability, increased student satisfaction, and more. You can also request service and receive a text alert or email notification when machines are available or when your cycle is completed.

 

Dash Locker
ASI / Mac-Gray will collaborate with you to provide wash, dry, and fold services for busy students who would like to save time on their laundry.

 

LaundryLinx®
Our free online service-reporting system is customized for you. Students and administrators can simply select the problem from a drop-down menu, and the service request is dispatched to your dedicated local technician within seconds. Each service request is tracked from start to finish for total service transparency.

 

Client Resources
ASI / Mac-Gray’s Client Resources is a secure extranet giving our valued partners online access to their account information and service history. It is available 24/7 and is updated daily. The system allows users to export files onto spreadsheets and create reports for the entire campus over any period of time.

 

Lighten The Load™
We can help reduce the carbon footprint of your laundry operations, and we’re ready to help by offsetting 100% of the carbon emissions created by washer and dryer usage on campus.

 

High Efficiency Washers
We will save eight times the amount of energy by using front-load washers which use 22 gallons less water than top-load washers typically use.

 

Social Media
Find us on Facebook and follow us on Twitter to find out the latest on contests, laundry tips, conference involvement, and more!

 

Special Promotions
We offer Cold-Water Wash, Pay-It Forward, and Reduce-Wash Weekend programs

 

Laundry Instruction
From laundry guides to professional signage to informative videos, let us help your students become laundry experts!